GovCERT Austria RFC 2350
Requests for Comments (RFC) are a set of technical and organisational documents relating to the internet. Some, but not all, RFCs constitute internet standards.
RFC 2350 Expectations for Computer Security Incident Response, which applies to Computer Emergency Response Teams (CERTs), is a brief description of a CERT structure which has established itself in the CERT community as a quasi-standard to provide a quick overview of the interfaces and services of a CERT. It is no substitute for the complete documentation of the business processes, services and interfaces realised by a CERT, but is intended as a supplement.